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Essential leadership skills: Empathy

I read a great article today on three different types of empathy  and why empathy is a leadership skill worth developing: you can read the full article here It brought to mind a training I developed a few years ago for volunteer telephone help desk workers. As a...
Are you driven by Guilt?

Are you driven by Guilt?

I read a very interesting article recently about guilt and how it can improve your performance at work. You can click on the title to read the full article Why feeling guilty may make you a better boss – By William Kremer BBC World Service I found the article...
Horses and Leadership

Horses and Leadership

Last winter, when our horse Ulo was stabled the whole time, she became very eager when we were excercising her, and really a bit of a handful. In order to get her to listen to us, we changed her bit, using a slightly thinner snaffle. This did the trick, and she became...